Delta RMA Form

Contact Details These are the contact details DELTA will use for updates/correspondence on this ticket.

Contact No. for Future Correspondence

Number in 10-digit format with no spaces (e.g. Mobile: 0400123456 / Landline: 0712345678).

Contact Email for Future Correspondence

Customer Details

Customer First Name

Customer Last Name

Customer Contact No.

Number in 10-digit format with no spaces (e.g. Mobile: 0400123456 / Landline: 0712345678).

Customer Contact Email

Customer Address

Installer Details

Installer / Distributor Name

Installer / Distributor Contact No.

Number must be in 10-digit format with no spaces (e.g. 0400123456).

Installer / Distributor Contact Email

Installer / Distributor Address

Product Details

Series

Model

This field will be pre-selected depending on the Series and Model. TH for SOLIVIA, AR for all other models

Product Serial No. (Found on the label on the right-hand side of the unit)

Subject

Issue Type

Error Code

Description

Installation Date

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Open Circuit Voltage (VoC) Reading

Short Circuit Current (Isc)

Insulation Resistance Value

Firmware Version - Comm

Firmware Version - DSP

Firmware Version - RED

Shipping Address Details

Is this a business/residential address?

Shipping Address Contact Name

Shipping Address Contact No.

Number must be in 10-digit format with no spaces (e.g. 0400123456).

Shipping Address Contact Email

Shipping Address (Street No. & Name)

Shipping Address (Suburb)

Shipping Address (Postcode)

Shipping Address (State)

Forklift On Site?

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